Cookie Policy

1. What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work more efficiently and to provide reporting information.

Cookies set by the website owner are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website.

2. Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are strictly necessary for the operation of our website. They enable core functionality such as security, network management, and accessibility. You cannot disable these cookies.

• Authentication cookies to remember your login status
• Security cookies to prevent fraudulent activity
• Load balancing cookies to distribute traffic efficiently
• Cookie consent cookies to remember your preferences

Performance/Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are most popular and how visitors move around the site. All information collected is aggregated and anonymous.

• Page view tracking and user journey analysis
• Site performance monitoring
• Error tracking and debugging
• A/B testing for website improvements

Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced, personalized features.

• Language and region preferences
• Font size and display preferences
• Form data to prevent re-entry
• User interface customizations

Marketing/Advertising Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement.

• Behavioral advertising based on browsing history
• Cross-device tracking for unified experience
• Conversion tracking for marketing campaigns
• Social media integration and sharing

3. Third-Party Cookies

We may use third-party services that set cookies on your device. These services include:

Google Analytics

We use Google Analytics to analyze website usage and improve user experience. Google Analytics uses cookies to collect information about website usage patterns.

Social Media Platforms

Our website includes social media sharing buttons from platforms like Facebook, Instagram, and LinkedIn. These platforms may set cookies when you interact with their content.

Customer Support Tools

We may use customer support and chat tools that utilize cookies to provide personalized assistance and maintain conversation history.

4. Cookie Duration

Cookies can be either "session" cookies or "persistent" cookies:

Session Cookies

These are temporary cookies that are deleted when you close your browser. They are used for essential website functionality.

Persistent Cookies

These cookies remain on your device for a set period or until you delete them. The duration varies by cookie type:

• Functional cookies: Up to 1 year
• Analytics cookies: Up to 2 years
• Marketing cookies: Up to 2 years
• Consent cookies: Up to 1 year

5. Managing Cookie Preferences

Cookie Banner

When you first visit our website, you'll see a cookie banner allowing you to:

• Accept all cookies
• Accept only essential cookies
• Customize your cookie preferences

Browser Settings

You can control cookies through your browser settings:

• Chrome: Settings > Privacy and Security > Cookies
• Firefox: Options > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Cookies
• Edge: Settings > Cookies and Site Permissions

Opt-Out Links

You can opt out of specific third-party cookies:

• Google Analytics Opt-out
• Facebook Advertising Preferences
• Digital Advertising Alliance Opt-out

6. Impact of Disabling Cookies

Disabling certain types of cookies may impact your website experience:

• Essential Cookies: Website may not function properly
• Functional Cookies: Loss of personalized features and preferences
• Analytics Cookies: We cannot improve website performance based on usage data
• Marketing Cookies: Less relevant advertisements and content

7. Mobile Devices

For mobile devices, cookie management may work differently:

• iOS: Settings > Safari > Privacy & Security
• Android: Browser settings vary by app (Chrome, Samsung Internet, etc.)
• Mobile Apps: Use device advertising ID controls

You can also reset your advertising ID in device settings to limit tracking across apps.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. We will notify you of significant changes by:

• Updating the "Last Updated" date at the top of this policy
• Displaying a notice on our website
• Sending an email notification to registered users

9. Data Protection Rights

Under Singapore's Personal Data Protection Act (PDPA) and other applicable privacy laws, you have rights regarding your personal data collected through cookies:

• Right to access information about cookie usage
• Right to withdraw consent for non-essential cookies
• Right to request deletion of cookie data
• Right to data portability where applicable

10. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us:

11. Cookie Settings

You can update your cookie preferences at any time: